“Your cargo, our commitment.”
From customs clearing to road transport, we provide end-to-end freight solutions tailored to your business needs across the SADC Region
Trusted logistics experts with over 30 years of experience.
30 +
years of
experience
Dedicated Freight is a freight forwarding company and customs clearing agent that offers high-quality and professional freight solutions. In 1993, founding directors Ravi Govindasami and Maxi Kistan established the company through their shared passion for the industry. Their fruitful partnership continues to pave the way for advancing and building the company’s vision, mission, and legacy.
Our commitment to delivering professional, quality and convenient freight solutions ensures our clients across the SADC region always receives superior service.
Our client-first approach is entrenched into our company’s everyday operations. Integrity, transparency and, communication form the Dedicated Freight ethos. This, together with our competent and experienced staff ensures that we uphold our commitment to excellence.
Real stories from real businesses.
“Dedicated Freight is our partners from inception of the Mobile Library Project”
“Incredible Service”
“Dedicated Freight is our shipping department”
Shout out to one of our amazing clients. They are at the top of their game in the logistics industry.
Excellent Service and wonderful team of staff
South African Freight Forwarders Association ( SAFFA)
Durban Chamber of Commerce and Industry (DCCI)
Johannesburg Chamber of Commerce and Industry (JCCI)
Everything you need to know about our logistics services and how we operate.
Imports refer to goods brought into a country from abroad, while exports are goods shipped out to international destinations. In logistics, both processes require specific documentation, customs clearance, and compliance with international trade regulations
We offer full-service logistics solutions across all major modes of transport — Air Freight, Sea Freight (FCL & LCL), Road Freight (local and cross-border), and Rail Freight. Each mode is selected based on cost, delivery time, and cargo type
Key documents include the Commercial Invoice, Packing List, Bill of Lading (Sea), Air Waybill (Air), or CMR (Road/Rail), along with Import/Export Permits, Certificates of Origin, and any relevant SARS or Customs Declarations. Our team assists in preparing and submitting all required paperwork
Clearance time depends on cargo type, accuracy of documents, and customs workload. Generally, airfreight clears within 1–2 days, while seafreight may take 3–5 days after vessel arrival. Our proactive clearance team ensures minimal delays
Freight costs depend on cargo weight and volume, mode of transport, origin/destination, Incoterms, and fuel or port surcharges. We provide detailed quotations upfront, ensuring transparency and competitive pricing
Incoterms (International Commercial Terms) define the responsibilities between buyer and seller in international trade including who pays for freight, insurance, and customs. Understanding them helps prevent disputes and ensures smooth cargo handling.
Do you handle both Full Container Loads (FCL) and Less than Container Loads (LCL)
Can you arrange door-to-door delivery
We offer comprehensive cargo insurance options covering loss, theft, or damage during transit. While carriers offer limited liability, we strongly recommend All-Risk Insurance for full protection of your goods
We use real-time tracking systems and proactive communication. Clients receive regular shipment updates from dispatch to delivery — ensuring transparency and peace of mind for both import and export operations.
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Profile Summary – Ravi Govindasami
Leads logistics and trading operations, driving growth, efficiency, and strategy while managing supply chains, partnerships, compliance, global market expansion
